| Lun | Mar | Mer | Gio | Ven | Sab | Dom |
|---|---|---|---|---|---|---|
|
29
|
30
|
1
|
2
|
3
|
4
|
5
|
|
|
|
|
|
|
|
|
|
6
|
7
|
8
|
9
|
10
|
11
|
12
|
|
|
|
|
|
|
|
|
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
|
|
|
|
|
|
|
|
|
20
|
21
|
22
|
23
|
24
|
25
|
26
|
|
|
|
|
|
|
|
|
|
27
|
28
|
29
|
30
|
31
|
1
|
2
|
|
|
|
|
|
10:00 BST
S5-Ep06 | From SLAs to XLAs: Redefining customer experience, with Anthony OrrPodcast
 IT Governance & Service
"We have to understand the different engagements we have with the customers and their experience"
|
|
|
Share this
FEATURED PRODUCTS
Praxis Framework™ - Project and Programme Management Certifications
Improving Project Management; Enabling Success
View more
Cyber Essentials
Cyber Essentials is a government backed scheme designed to help organisations protect themselves against cyber attacks.
View more
Forest Garden Certification (FGC)
Building resilient, ecological landscapes and ending poverty across the developing world
View more